ETHICAL SOURCING

     Myer is committed to the highest level of integrity and ethics in our business operations and work with partners that share our values. Myer requires all employees, whether our own or our suppliers, be treated with respect and dignity; be provided a safe work environment free from discrimination, abuse, harassment; are protected against forced labour or child labour; be compensated fairly; and allowed the freedom of association and right to collective bargain.

     Myer's Ethical Sourcing Policy outlines its commitment to sourcing goods and services responsibly and includes observing and respecting human rights through ensuring processes are in place to identify and mitigate modern slavery risks. The Australian government has introduced the Modern Slavery Act 2018 (Cth), which establishes a modern slavery reporting requirement. The Act requires Myer, as a reporting entity, to disclose how its operations and supply chain may contribute to modern slavery, and explain actions taken and the effectiveness of those actions, to address those risks.

     Please ensure you have read and applied Myer's Ethical Sourcing Policy to your processes.

     The code of conduct outlines the minimum expectations of suppliers and factories in ensuring compliance with Myer’s Ethical Sourcing Policy. Suppliers and factories are required to display the code of conduct poster where workers can read and access.

     The code of conduct poster is currently available in English and Chinese.
     WeChat - English [PDF] Chinese [PDF]
     WhatsApp – English [PDF] Chinese [PDF]

     Modern slavery describes situations where coercion, threats or deception is used to exploit and undermine a person’s freedom. It refers to a range of exploitative practices such as human trafficking, slavery, and slavery-like practices such as servitude, forced labour, forced marriage, the sale and exploitation of children, restricted movement, and debt bondage.

     In upholding Myer’s Ethical Sourcing Policy, all suppliers, regardless of status as a merchandise or goods and service supplier, must have processes to assess its operations and supply chain to identify and prevent potential human rights risks and impacts, and develop corrective actions to eliminate or mitigate such risks within the supply chain (both locally and globally). These obligations apply to all workers including migrant, temporary, contractors and any other types of workers used by the supplier.

     All suppliers, agents, and factories that supply Myer are required to complete the Modern Slavery Questionnaire to provide transparency within the supply chain. Transparency is key to Myer’s ethical sourcing framework, advancing human rights, and managing modern slavery risks within our operations and supply chain. Transparency involves understanding the entire journey of Myer’s products from raw materials to final production.

     We are confident in our suppliers commitment to ethical sourcing and seek your support in confirming this through the completion of the updated questionnaire. Please complete all questions from each tab and provide comments where prompted. Responses to the Questionnaire will not be graded and will help us to understand our supply chain more thoroughly, identify and address potential modern slavery risks, promote transparency, and strengthen collaborative efforts for continuous improvement.

     Click here to complete the Questionnaire.

     The Questionnaire is currently available in English only.

     For glossary of key terms and FAQs to assist suppliers to complete the Questionnaire, please click here for English - [PDF]and here for Chinese – [PDF]

     Improving the transparency of our supply chains is crucial to advancing worker protection and reducing modern slavery risk. Tracing information is now collected through Myer’s Modern Slavery Questionnaire, however for supplier’s wishing to update their tracing information, a separate Tracing Questionnaire can be completed here

     Please note this document cannot be completed instead of a Modern Slavery Questionnaire.

This video outlines common risks and indicators of modern slavery in supply chains. It has been produced by the Ethical Trade Initiative (ETI), a globally recognised labour rights and standards organisation.

     It is crucial that all factories, including subcontractors, used to manufacture Myer products are declared to Myer, this includes name, location used in production of Myer goods and provision of a valid and complete social compliance audit. No factory may be used by any supplier before its valid social audit is accepted by Myer’s Ethical Sourcing team. Factories must always have a valid social compliance audit report registered with Myer, with reports submitted for review by the provided renewal date. Renewal dates are given upon approval of audits and vary between 12 or 24 months depending on country of location and findings in previous audits. Factories that do not have a valid social compliance audit report risk cancellation of orders and/or business relationship, at the suppliers cost.

     Non-compliances or findings reported in audit reports must be adequately and promptly remediated, with Corrective Action Plans (CAP) provided to Myer. Recent audit reports have highlighted common issues such as working hours exceeding acceptable limits, insufficient social insurance coverage, living wages not provided, missing fire NOC and building stability certificates, use of inappropriate PPE, and poor chemical management. Addressing these issues is crucial to ensure safe and fair working conditions and we encourage all our suppliers to follow our Code of Conduct and Ethical Sourcing Policy and address these issues to achieve this.

     Empowering workers is an integral part of our ethical sourcing approach. Myer’s policies actively promote diversity and inclusion, creating an environment where all workers are treated with respect, free from discrimination. All employment conditions are to be based on a person’s ability to do a job.

     Myer is committed to gender equality and social inclusion within its operations and supply chain, this includes respecting a worker right to freely associate, including joining or forming unions if they choose, and to engage in collective bargaining without fear of discrimination or penalty. Issues of gender inequality, pregnancy and potential ageist workforce is considered in reviews. Specifically, we capture, review, and recognise the number of women in leadership roles and the availability of effective grievance mechanisms.

     All suppliers and factories, including sub-contractors and those within your supply chain must have a working and effective grievance mechanism available to workers, and it is expected that you support such mechanisms in place allowing workers to freely raise concerns. Grievance mechanisms must be clearly communicated to workers and allow workers to raise issues in local language and with anonymity. Myer has a supplementary mechanism for workers to raise concerns directly with us either through our QR code mechanism found on the Supplier Code of Conduct or Whistleblower program. We require suppliers to communicate and support these mechanisms to their workers.

     Myer is committed to supporting and working towards the payment of living wages for all tiers of its supply chain. As part of our commitment, we continue to work on improving purchasing practices and ethical sourcing standards to assist suppliers in achieving this goal. To meet this commitment, buying teams are required to regularly attend training to ensure responsible purchasing practices are incorporated into their buying decisions. A wage gap analysis and cost breakdown analysis of wages is being conducted to understand the percentage of costs paid to factories allocated towards wages. This analysis assists Myer in monitoring wage trends over time and work towards implementing initiatives that support our suppliers in paying a living wage. Suppliers must be able to provide detailed information regarding cost breakdown and the percentage of costs allocated to wages upon request.

     Myer is committed to improving its environmental footprint by exploring and choosing more sustainable fabrics, fibres and using recycled materials where possible, and limiting waste created as part of our manufacturing and operations. In accordance with the Supplier Code of Conduct, factories must at minimum meet the requirements of local and national laws related to environmental standards, and have a process to assess, measure, and manage environmental impacts and risks resulting from their operations and supply chain. Factories must continue to improve and ensure that factory environmental risk impact assessments and management plans are in place to minimise water usage, reduction of material waste and wastewater discharge and chemical intensive processes.

Animal welfare

Whistleblower